Job Description
By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. Here, you'll work with passionate and committed colleagues, volunteers and community members who all have one goal - helping our neighbors. This is more than a day job. It's a mission. Come work with us!
2-1-1 Missouri and Southwest Illinois is a 24-hour comprehensive information and referral service available to residents of Missouri and Southwest Illinois that connects people to community resources.
2-1-1 Navigation Center Agents respond to inquiries through multiple queues within the United Way 2-1-1 Call Center, including phone, web chat and email inquiries. Specialists are responsible for assessing each person's needs and properly referring them to an appropriate health and human service organization.
This position includes:
While this role has the opportunity to work remotely, all employees must live in the metro St Louis area (Illinois or Missouri).
Employment is contingent upon successfully passing a background check.
United Way of Greater St. Louis is an Equal Opportunity Employer
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