State of New Hampshire Job Posting
Department of Health & Human Services
Division for Children, Youth & Families
Southern District Office
Nashua NH
CHILD PROTECTIVE SERVICE WORKER I-IV
ASSESSMENT WORKER
Child Protective Service Worker I- $22.50-$30.02
Child Protective Service Worker II $25.40- $34.14
Child Protective Service Worker III $28.74-$38.85
Child Protective Service Worker IV $31.33-$42.60
*The certification level identified by the DHHS Human Resource Office is based upon the minimum qualifications. Upon consideration of the applicants relevant work experience, interview, and the Supplemental Job Description, the DCYF hiring manager will determine the level a candidate will be hired at.
*See total compensation information at the bottom of announcement.
The State of New Hampshire, Department of Health and Human Services, Division for Children, Youth, & Families has a full-time vacancy for Child Protective Service Worker I-IV.
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SUMMARY:
CPSW ASSESSMENT I:
Performs entry-level protective services casework in investigating and assessing reports of alleged abuse/neglect of children under RSA 169-C for NH Division for Children, Youth and Families and provide for the safety of children and the welfare of families while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.
CPSW ASSESSMENT II:
Performs increasingly complex protective services casework in investigating and assessing reports of alleged abuse/neglect of children under RSA 169-C for NH Division for Children, Youth and Families and provide for the welfare of families and the protection of children while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.
CPSW ASSESSMENT III:
Performs protective services casework in investigating and assessing reports of alleged abuse/neglect of children under RSA 169-C for NH Division for Children, Youth and Families and provide for the welfare of families and the protection of children, while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.
CSPW ASSESSMENT IV:
Performs complex and complicated protective services casework in investigating and assessing reports of alleged abuse/neglect of children under RSA 169-C for NH Division for Children, Youth and Families and provide for the welfare of families and the protection of children, while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
CPSW I MINIMUM QUALIFICAITONS:
Education/Experience: Equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or a related field.
License/Certification: Valid driver’s license or access to transportation
Other Requirements: Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations
Trainee Option: Not Applicable
PREFERRED QUALIFICATIONS: Experience in human services or education field working with children and/or families
AFTER-HIRE REQUIREMENTS: Must successfully complete the CPSW Academy within 12 months of hire
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: Yes No
Criteria: None
Broad Group Level Advancement Available: Yes No
Criteria: 21102002BGA01 (CPSW to Level 3)
For promotion from the 21-1020 Social Workers-2 job title to the 21-1020 Social Workers-3 job title, and use of the “Child Protective Service Worker II” working title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:
1. Must have successfully completed the CPSW Academy
2. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion
3. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator
CPSW II MINIMUM QUALIFICATIONS:
Education/Experience: Associate's degree and 2 years of experience OR equivalent combination of 4 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or a related field.
License/Certification: Valid driver’s license or access to transportation
Other Requirements:
1. If being promoted from a position with the working title of Child Protective Service Worker II:
a. Must have successfully completed the CPSW Academy
b. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion
c. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator
2. Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations
Trainee Option: Not applicable
PREFERRED QUALIFICATIONS: Experience in human services or education field working with children and/or families
AFTER-HIRE REQUIREMENTS: Must successfully complete the CPSW Academy within 12 months of hire
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: Yes No
Criteria: None
Broad Group Level Advancement Available: Yes No
Criteria: 21102003BGA02 (CPSW to Level 4)
For promotion from the 21-1020 Social Workers-3 job title to the 21-1020 Social Workers-4 job title, and use of the “Child Protective Service Worker III” working title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:
1. Must have successfully completed the CPSW Academy
2. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion
3. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator
CPSW III MINIMUM QUALIFICATIONS:
Education/Experience: Bachelor's degree and 1.5 years of experience OR equivalent combination of 5.5 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or related field.
License/Certification: Valid driver’s license or access to transportation
Other Requirements:
1. If being promoted from a position with the working title of Child Protective Service Worker II:
a. Must have successfully completed the CPSW Academy
b. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion
c. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator
2. Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations.
Trainee Option: Not applicable
PREFERRED QUALIFICATIONS: Experience in human services or education field working with children and/or families
AFTER-HIRE REQUIREMENTS: Must successfully complete the CPSW Academy within 12 months of hire
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: Yes No
Criteria: None
Broad Group Level Advancement Available: Yes No
Criteria: 21102004BGA02 (CPSW to Level 5)
For promotion from the 21-1020 Social Workers-4 job title to the 21-1020 Social Workers-5 job title, and use of the “Child Protective Service Worker IV” working title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:
1. Must have successfully completed the CPSW Academy and the formal mentoring program
2. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion
3. Must be up to date with all case records
4. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator
CPSW IV MINIMUM QUALIFICATIONS:
Education/Experience: Bachelor's degree and 3 years of experience OR equivalent combination of 7 years of education and experience after completion of high school. Education and experience must be in social work, professional case management, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, counseling, pastoral counseling, divinity, education, or related field.
License/Certification: Valid driver’s license or access to transportation
Other Requirements:
1. If being promoted from a position with the working title of Child Protective Service Worker III:
a. Must have successfully completed the CPSW Academy
b. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion
c. Must receive a performance-based recommendation from the Supervisor and approval from the CPS Field Administrator
2. Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations
Trainee Option: Not applicable
PREFERRED QUALIFICATIONS: Experience in human services or education field working with children and/or families. Demonstrated leadership skills such as conflict resolution, team building, and motivational skills.
AFTER-HIRE REQUIREMENTS: Must successfully complete the CPSW Academy within 12 months after hire
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: Yes No
Criteria: None
Broad Group Level Advancement Available: Yes No
Criteria: None
RESPONSIBILITIES CPSW I:
Establishes and develops relationships with children and their families to assess and secure immediate safety of the child and prevent further abuse/neglect.
Conducts basic interviews of the victim and perpetrator in the report within prescribed time frames according to the risk to the child and validity of the report. Evaluates the risk to the child to remain in the home and recommends course of action under the direction of the supervisor.
Works collaboratively with community agencies including law enforcement, school and medical personnel as it relates to the investigation, provision of services and in accordance with the current AG protocols.
Makes reasonable efforts to maintain the child in the family by preparing a safety plan with the family to remedy the abusive/neglectful situation.
Arranges for in-home services to families when it is determined the abuse or neglect allegations are founded and the child can remain safely in the home with agreement by the family that they will cooperate with a case plan. Documents evidence to substantiate reports of child abuse and neglect in order to support the court petition when it is determined court intervention is needed to assure the child is no longer in danger.
Locates suitable alternative placements to meet the specific needs of child/children and in conjunction with policy and practice guidelines and prepares the child and family in preparation for placement Facilitates placement and coordinates visitations with the family and transports children and client families to necessary appointments.
Develops a case record and completes all required documentation which includes the safety plan, court reports and all necessary Bridges documentation of case related activities, all under the direction of and review by the supervisor.
Works under direct and close supervision and receives regularly scheduled weekly supervision.
Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.
CPSW II:
Establishes and develops relationships with children and their families to assess and secure immediate safety of the child and prevent further abuse/neglect.
May conduct forensic interviews of the victim and perpetrator in the report within prescribed time frames according to the risk to the child and validity of the report. Evaluates the risk to the child to remain in the home and recommends course of action under the direction of the supervisor.
Works collaboratively with community agencies including law enforcement, school and medical personnel as it relates to the investigation, provision of services and in accordance with the current AG protocols.
Makes reasonable efforts to maintain the child in the family by preparing a safety plan with the family to remedy the abusive/neglectful situation.
Arranges for in-home services to families when it is determined the abuse or neglect allegations are founded and the child can remain safely in the home with agreement by the family that they will cooperate with a case plan. Documents evidence to substantiate reports of child abuse and neglect in order to support the court petition when it is determined court intervention is needed to assure the child is no longer in danger.
Locates suitable alternative placement to meet specific child/children’s needs and in conjunction with policy and practice guidelines and prepares the child and family for child/children’s placement. Facilitates placement and coordinate visitations with the family and transports children and client families to necessary appointments.
Develops a case record and completes all required documentation which includes the safety plan, court reports and all necessary Bridges documentation of case related activities under the guidance and direction of the supervisor.
Works under direct supervision and receives regularly scheduled weekly supervision. May serve as a mentor for newly hired staff or supervise an intern.
Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.
CPSW III:
Establishes and develops relationships with children and their families to assess and secure immediate safety of the child and prevent further abuse/neglect.
Conducts forensic interviews of the victim and perpetrator in the report within prescribed time frames according to the risk to the child and validity of the report. Evaluates the risk to the child to remain in the home and recommends course of action under minimal direction of the supervisor.
Works collaboratively with community agencies including law enforcement, school and medical personnel as it relates to the investigation, provision of services and in accordance with the current AG protocols.
Makes reasonable efforts to maintain the child in the family by preparing a safety plan with the family to remedy the abusive/neglectful situation.
Arranges for in-home services to families when it is determined the abuse or neglect allegations are founded and the child can remain safely in the home with agreement by the family that they will cooperate with a case plan. Documents evidence to substantiate reports of child abuse and neglect in order to support the court petition.
Locates suitable alternative placement to meet specific child/children’s needs and in conjunction with policy and practice guidelines and prepares the child and family for the child/children’s placement. Facilitates placement and coordinates visitations with the family and transports children and client families to necessary appointments
Develops a case record and completes all required documentation which includes the safety plan, court reports and all necessary Bridges documentation of case related activities with minimal supervisory oversight.
Works under direct supervision and receives regularly scheduled supervision. May serve as a mentor for newly hired staff or supervise a student intern. May provide supervision to other staff at the request of the supervisor.
Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.
May provide outside education and information sessions with various agencies in the community in collaboration with the DCYF Speakers Bureau.
CPSW IV:
Establishes and develops relationships with children and their families to assess and secure immediate safety of the child and prevent further abuse/neglect.
Conducts forensics interviews of the victim and perpetrator in the report within prescribed time frames according to the risk to the child and validity of the report and recommends action. Evaluates the risk to the child to remain in the home and recommends course of action, as well as demonstrates advanced skills in professional interviewing techniques.
Works collaboratively with community agencies including law enforcement, school and medical personnel as it relates to the investigation, provision of services and in accordance with the current AG protocols.
Makes reasonable efforts to maintain the child in the family by preparing a safety plan with the family to remedy the abusive/neglectful situation.
Arranges for in-home services to families when it is determined the abuse or neglect allegations are founded and the child can remain safely in the home with agreement by the family that they will cooperate with a case plan. Documents evidence to substantiate reports of child abuse and neglect in order to support the court petition.
Locates suitable alternative placement to meet specific child/children’s needs and in conjunction with policy and practice guidelines and prepares the child and family for the child/children’s placement. Facilitates placement and coordinates visitations with the family and transports children and client families to necessary appointments.
Develops and keeps up-to-date case records and completes all required documentation which includes safety plans, court reports, and all necessary Bridges documentation of case related activities independent of the supervisor.
Demonstrates independent decision-making ability and in the absence of the supervisor may assume responsibility for administration of daily business operations. Also demonstrates and can articulate leadership skills and ability and is a positive influence to other employees. Receives regularly scheduled supervision at a minimum of every two weeks. Serves as a mentor and may supervise interns. Exercises authority over subordinate staff and provides supervision at the request of the supervisor
Completes training requirements according to policy including individual training plan and 30 hours of in-service training annually after completion of Child Protective Service Worker (CPSW) Academy.
May provide outside education and information sessions with various agencies in the community in collaboration with the DCYF Speakers Bureau.
Disclaimer Statement : The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.
For further information please contact Stacey Bellemore, Supervisor VI, STACEY.M.BELLEMORE@DHHS.NH.GOV , 603-579-9425.
*TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
Value of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
Total Compensation Statement Worksheet:
Want the specifics? Explore the Benefits of State Employment on our website:
EOE
TDD Access: Relay NH 1-800-735-2964
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