Coffee Shop Manager Job at Cufiya, San Diego, CA

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  • Cufiya
  • San Diego, CA

Job Description

Job Description

Job Description

About Us:

Cufiya is a brand new coffee shop soon to fully open in San Diego.& Cufiya is more than a coffee shop — we're a community space rooted in culture, connection, and craft. Located in the heart of San Diego, we serve high-quality coffee, tea, and fresh bites in an environment that uplifts and inspires. We’re seeking a driven and passionate Coffee Shop Manager to help lead our team and grow with us.

Overview:

The Manager at Cufiya plays a key leadership role in overseeing daily operations, ensuring high-quality customer service, and fostering a welcoming and inclusive environment for both staff and guests. This position is responsible for team management, scheduling, inventory control, and contributing to the overall growth and vision of the shop.

&

Key Responsibilities:
  • Oversee daily operations of the coffee shop, ensuring a smooth, clean, and customer-friendly environment
  • Manage and train staff, create schedules, and foster a positive team culture
  • Monitor inventory and coordinate with vendors for timely ordering
  • Ensure high standards of customer service and product quality
  • Track sales, expenses, and support efforts to increase profitability
  • Maintain health and safety compliance at all times
  • Assist with marketing initiatives and community engagement efforts
  • Open and/or close the shop depending on schedule
  • Prepare and serve a variety of beverages, such as coffee, tea, and specialty drinks
  • Interact with customers to take orders and provide recommendations
  • Operate coffee-making equipment and maintain cleanliness and hygiene standards
  • Handle cash and card transactions accurately
  • Ensure the presentation and quality of beverages meet the established standards
  • Restock and organize inventory, including coffee beans, syrups, and other supplies
  • Adhere to all food safety and sanitation regulations
  • Manage customer inquiries and resolve any complaints or issues
  • Collaborate with team members to maintain a smooth workflow
  • Follow company policies and procedures at all times

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Required Qualifications:
  • Prior experience managing or supervising in a café, restaurant, or retail setting
  • Strong leadership, communication, and organizational skills
  • Ability to multitask in a fast-paced environment
  • Must have or willing to obtain food handling permit
  • Passion for coffee and hospitality
  • Tech-savvy and comfortable using POS systems and basic inventory tracking tools
  • Must be authorized to work in the U.S.
  • High school diploma or equivalent
  • Knowledge of different coffee brewing techniques
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Attention to detail and accuracy in order taking and preparation
  • Ability to handle cash transactions and use POS systems
  • Basic understanding of food safety and hygiene practices
  • Flexibility to work various shifts, including weekends and holidays
  • Team player with a positive and friendly attitude

Job Tags

Shift work,

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