Job Description

Join to apply for the Consumer Experience Leader- Tempe role at Carhartt 1 day ago Be among the first 25 applicants Join to apply for the Consumer Experience Leader- Tempe role at Carhartt Get AI-powered advice on this job and more exclusive features. Job Summary At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our Consumer Engagement Leaders embody the core values and heritage on which our brand was founded while leading others to do the same. A CEL at Carhartt leads through clear communication, delivers exceptional service to our consumers and store associates and support the Store Leader and Assistant Store Leader in the day to day leadership and operations of the store. Job Summary At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our Consumer Engagement Leaders embody the core values and heritage on which our brand was founded while leading others to do the same. A CEL at Carhartt leads through clear communication, delivers exceptional service to our consumers and store associates and support the Store Leader and Assistant Store Leader in the day to day leadership and operations of the store. Representative Responsibilities Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience. Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day. Support Store Leader and Assistant Store Leader with training, coaching and feedback, as appropriate, of associates, ensuring positive growth throughout their associate journey. Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment. Communicate with Store Leader and Assistant Store Leader regarding operations data; including product information (mix, trends, needs) local competition, events, etc. Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals. Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store. Support execution of community engagement events. Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness. Assist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions. Ownership of individual development and professional growth. Required Education HS Diploma or GED required; College degree preferred Required Skills & Experience 1 year of supervisory experience in a retail environment preferred. Sales, customer service, merchandising, inventory control, and loss prevention. Knowledge in staffing, coaching, counseling, training and development. Excellent organization, prioritization and communication skills. Exceptional team and collaboration skills. PC Skills: POS Systems and Microsoft Office Physical Requirements And Working Conditions Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required. Moderate Lifting (30-40 lbs) Retail hours. National travel required (up to 5%). This position has an On-Site location: Associate will work on-site for all work-related activities. Carhartt is a tobacco free workplace. Carhartt offers a competitive salary and benefits. For more details, please refer to the benefits section on our website at Carhartt Benefits. Carhartt is committed to equal opportunity for all. Carhartt associates are hired, promoted, and rewarded on basis of skill, performance, and dedication and not influenced in any manner by race, color, religion, sex, age, national origin, veteran status, disability or any other basis prohibited by applicable laws. Please Note : 1. All associates are required to understand and act in accordance with the Carhartt Core Values. 2. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. 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