What will you do? Make an Impact!
We are seeking a Customer Success Manager to join our team! In this role, you will be responsible for cultivating strong, long-term relationships with key customers by fostering a customer-centric culture that drives retention, loyalty, and advocacy.
As the primary point of contact for critical accounts, you will play a vital role in understanding customer goals, identifying opportunities to add value, and ensuring a seamless customer experience. Your ability to communicate across departments and proactively solve problems will be essential to your success.
If you’re passionate about building partnerships and have a strong technical background in environmental services, we encourage you to apply!
Extensive technical knowledge in the Environmental Services industry is required for consideration.
Key Job Responsibilities
Customer Onboarding : Guide new customers and internal teams through the onboarding process, ensuring smooth and successful implementation.
Account Management: Serve as the primary non-sales contact for assigned accounts, fostering strong relationships, monitoring product adoption to provide optimization recommendations, and contributing to strategic account planning, including pricing and renewals.
Opportunity Identification and Connection: Identify, document, and connect team members to cross-selling opportunities while engaging stakeholders across the customer’s organization to strengthen partnerships and capture greater wallet share.
Metrics and Reporting: Lead the creation of content assets, data, and insights with Sales Operations support to enhance customer reviews, while providing customer-facing reports and key metrics to ensure performance goals are met.
Proactive Issue Resolution: Act as a liaison between the customer and internal teams to proactively address and resolve customer issues or concerns promptly.
Financial Management Support: Proactively identify billing discrepancies and issues through the support of the Finance and Operations team and develop plan to resolve in a timely manner.
Environmental, Health & Safety: Foster a culture of safety by prioritizing and ensuring compliance with all Environmental, Health, and Safety (EHS) policies and procedures.
Do you have what it takes?
Education and Experience:
Skills:
Why Tradebe is Right for You
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
...Job Title: Industrial Engineering Intern - Summer 2026 Job Description: Industrial Engineering Intern - Summer 2026 Here at Entegris... ...with the universities requirements to participate in an internship program Why Work at Entegris Lead. Inspire. Innovate....
...community. As we continue to grow, we are seeking dedication and a strong desire to join our team Position Overview: The Digital Marketing Manager is responsible for developing, implementing, and optimizing the hotels online marketing strategies to increase brand...
...highest quality of trusted, on-demand diagnostic imaging professionals. Headquartered in Dallas TX, we are a specialized temporary staffing agency committed to providing the highest quality of trusted, on-demand imaging personnel solutions to hospitals, outpatient...
...The Cameron County District Attorney's Office is in immediate need of a new Assistant District Attorney. The selected candidate will be assigned to litigate cases... ...qualified candidate must have graduated from an accredited U.S. Law School and either be in good standing with...
...its safety culture & program. Our client is currently seeking an energetic, passionate HSSE leader to provide high-level day-to-day EHS support at their largest, flagship location in Youngstown, OH (over 1100 individuals). This person will be responsible for driving...