Job Description
**JOB SUMMARY**
The dispatcher is responsible for fielding incoming calls from drivers and customer service; gathering and recording delivery time information and delivery status on selected accounts. Assists with other functions required of the Transportation Department.
**RESPONSIBILITIES**
+ Gathers and records delivery time information from route drivers.
+ Communicates with management and customer service on route driver locations as requested, deliveries that will not be made within delivery windows, and truck breakdowns.
+ Reviews delivery logs daily for accuracy making corrections as needed.
+ Works with purchasing department on all product pick-ups, and assigning drivers to complete pick-ups and return product and paperwork to receiving.
+ Reassigns drivers to delivery routes when another driver calls out.
+ Makes and communicates minor delivery route adjustments as needed.
+ Addresses customer issues and directs calls to customer service as needed.
+ Makes adjustments that will cause substantial disruption in a route or meeting delivery time windows.
**QUALIFICATIONS**
**Education**
+ High School Diploma or equivalent.
+ Must maintain valid CDL in the event of emergency route relief
**Experience**
+ 3 years' experience in a transportation/warehouse environment.
+ Knowledge of delivery areas
**Professional Skills**
+ Good communication skills, both verbal and written, and professional manner when dealing with customers and customer service.
+ Strong organizational skills and ability to multi-task in a stressful, fast-paced environment.
**Physical Demands**
+ Regularly required to talk and hear.
+ Ability to sit for extended periods.
+ Must be able to use a computer terminal effectively, as well as other office equipment.
+ Must be able to perform data entry functions continuously.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Job Tags
Relief, Local area, Night shift,
Similar Jobs
DroneTalks
Skyports Infrastructure is looking for a new Test & Development Remote Pilot.Your Adventure To The Skies Starts Here!The opportunity :Join an industry pioneer pushing the boundaries of what's possible. At Skyports, they're solving complex, real-world problems through...
BoldAge PACE
.... Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires. Physical Therapist JOB SUMMARY Plans, organizes, and implements Physical Therapy services for PACE participants. Responsibilities include...
PPS-HPS
...SEEKING FULL TIME CDL A DRIVERS IN THE STREETSBORO AREA!! Local CDL Driver executing multi-stop delivery routes or line hauls! Class A CDL Driver Local position Be able to use scanner and log deliveries Medium touch- Roll Cage Delivery Monday- Friday...
UTMB Health
...Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice Department (TJJD). JOB SUMMARY: Works under the direction of the Associate Medical Director....
Dexian
...Job Summary: Dexian is seeking a Senior Node.js Developer with Gen AI and LLM for an opportunity with a client located in Charlotte, NC. Responsibilities: Design and develop highly scalable, secure APIs and microservices using Node.js and AWS server less technologies...