Job Description

Distribution Warehouse Operations Manager

About Life at PetSmart  

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Our Distribution Centers are hiring full-time associates for multiple roles to support the day, night, and weekend shifts. PetSmart offers four 10-hour weekday shifts or three 12-hour weekend shifts.

Benefits that benefit you  

• 3 and 4-day work weeks
• Bonus eligible
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts
• Paid time off for full-time associates
• Career pathing
• Development opportunities

The impact you’ll make  

As a PetSmart Operations Manager you will work as an integral part of our supply chain leadership team. You'll have the opportunity to work in several areas of the DC such as order fill, replenishment, services, or fish warehouse. Your primary responsibilities will include:

• Leading DC Operations Supervisors who manage teams of up to 30 associates in a behavior-based performance culture
• Talent development through emphasized by everyday performance management tools, systems, and resources
• Oversees daily planning, organizing and operations of a distribution center
• Balances workloads as needed to achieve production and delivery goals
• Effectively communicates daily goals, recognition, and areas of focus
• Skillful at leading teams in an ever-changing environment
• Coaches and leads supervisor team to follow policies and safety standards
• Effective talent management through interviewing and selecting talent
• Effectively communicates to senior leaders and across the business
• Utilizes software, data, and analytics to optimize operations, track production metrics and anticipate and solve opportunities

What we are looking for

• Passion for pets and people and the desire to grow a fulfilling career 
• 4-6 years of leadership experience
• High school diploma or equivalent preferred. 
• Apply basic instructions and procedures and responds to standard requests which may be written, oral, by headset or walkie talkie
• Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
• Comfortable alternating between standing, sitting and or walking for an entire shift which is typically 10-12 hours
• Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, standups, dock stocker and pushcarts *proper training and safety standards are provided
• Work in various temperatures and noise levels
• Must be able to work in a fast-paced environment where priorities can change quickly

Do what you love 

We are delighted you are interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We are excited to hear your story and learn more about you! Apply Now! 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.  This position is also eligible for benefits as described at  .

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law. The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

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