Email/Chat Support Specialist Job at StelloFoods, New York, NY

YXg2NG12N2FqSCt4V0ZtOG1sTlMrSU45VXc9PQ==
  • StelloFoods
  • New York, NY

Job Description

This is a remote position.

We are seeking a dedicated Email/Chat Support Specialist to join our team at Stello Foods. In this role, you will be responsible for providing exceptional customer service through email and chat channels, ensuring customer inquiries are resolved promptly and accurately.

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and issues via email and chat in a timely manner
  • Provide product information, pricing, and order support
  • Troubleshoot technical issues and escalate to the appropriate teams when necessary
  • Ensure customer satisfaction by addressing concerns and resolving complaints effectively
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in customer service or support role preferred
  • Familiarity with CRM systems and email/chat platforms

Qualifications:

  • High school diploma or equivalent
  • 2+ years of experience in a customer service role
  • Proficiency in Microsoft Office suite
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities
  • A supportive and collaborative work environment

Requirements

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in customer service or support role preferred
  • Familiarity with CRM systems and email/chat platforms

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities
  • A supportive and collaborative work environment


Job Tags

Full time, Work at office, Remote work,

Similar Jobs

Sansar Tec

React Developer with Java Job at Sansar Tec

~ The Role: ~~ Synechron is seeking a React Developer with Java to join our team in Minneapolis, MN(Need Onsite day 1,hybrid 3 days...  ...and provide constructive feedback to peers. ~ Mentor junior developers and contribute to team knowledge sharing. ~ Stay... 

TweetWPS

English Teacher - 2025-2026 Job at TweetWPS

Summary:Primary responsibility is to teach English at the high school level. Qualifications:Applicants must be eligible for a Virginia...  ...teacher preparation program in English;Hold a bachelors degree in English from an accredited institute;Salary:Rangebased on... 

Building and Land Technology

Director of Leasing and Marketing Job at Building and Land Technology

 ...Job Description Job Description Director of Leasing and Marketing Location: Stamford, CT (On-site) Travel Required: Stamford,...  ...lead generation and reduce cost per lease. Oversee creative content development (photography, video tours, print collateral, signage... 

Bob Brink Inc.

OTR Class A Truck Driver Job at Bob Brink Inc.

*Job Overview* We are seeking a reliable and skilled Over the Road Truck Driver to join our team. The ideal candidate will have experience in tractor-trailers. This role requires a commitment to safety, efficiency, and excellent customer service while transporting goods... 

Essentia Health

PHYSICIAN - EP Cardiologist - Duluth, MN Job at Essentia Health

Licensure/Certification Qualifications: Exciting Opportunity for a Cardiac Electrophysiologist in Duluth, MN Essentia Health Heart & Vascular Center is proud to be one of the largest programs in Minnesota, offering comprehensive diagnostic, therapeutic...