Job Description

Company Overview

LED Phantom Distribution is an independent electrical distributor that specializes in both commercial and residential lighting solutions. Founded in 2013, we pride ourselves on our commitment to core values that emphasize adaptability, motivation, and continuous learning as we expand our reach into new markets.

Position Summary:

The Human Resources Administrator plays a key role in supporting a healthy and productive workplace by assisting with HR operations, enhancing employee experience, and improving company culture. This role supports recruitment, onboarding, offboarding (including exit interviews), and engagement initiatives. The ideal candidate is highly organized, people-focused, and passionate about creating a positive work environment. The focus of this job centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring and critical mind, this job requires imagination and strong problem solving skills, but with a strong technical orientation. The job requires an ability to deal with abstract concepts, systems and ideas and all of that in an organized and self-disciplined way. It also requires that serious consideration be given to all possibly related facts and potential problems. This job demands deep knowledge and expertise and to do it successfully depends on understanding detailed information. Intellectual confidence is important in this job and to do it well requires close, hands-on involvement, careful follow-up and very disciplined, and limited, delegation. This job is technically demanding and ‘strictly business’, with little need for influential ‘people interactions’. Central to this job is the need to weigh all decisions carefully and thoroughly, based on expertise in order to avoid unpredictable risk. Getting the job done and getting it done right are the two, equal, drivers for this job, and that may create conflict.

Key Responsibilities:

Communication & Policy

• Respond to employee inquiries regarding HR policies, benefits, and procedures.
• Help ensure consistent communication of HR policies and updates through memos, handbooks, and staff meetings.

Compliance & Administration

• Ensure compliance with federal and state labor laws and internal policies.
• Support HR audits and maintain proper documentation for compliance.
• Provide administrative support for HR projects, including performance review tracking, internal investigations, and training coordination.

Employee Lifecycle Support

• Coordinate new hire onboarding and orientation programs to ensure a welcoming experience.
• Schedule and conduct offboarding processes including exit interviews ; gather and summarize feedback to help identify trends and recommend improvements.
• Maintain accurate and up-to-date employee records in HR systems.

Culture & Engagement

• Assist in planning and executing employee engagement initiatives, including recognition programs, team-building events, and culture surveys.
• Help foster a values-driven and inclusive workplace by supporting diversity, equity, and inclusion (DEI) efforts.
• Track employee feedback and sentiment; escalate patterns or concerns to HR leadership.

Data & Reporting

• Maintain confidentiality while handling sensitive employee information.
• Prepare reports on employee turnover, exit interview insights, engagement data, and other HR metrics.

Qualifications:

• Associate or bachelor's degree in human resources ideal, but not required
• 4+ years of experience in an HR administrative or coordinator role.
• Experience conducting or supporting exit interviews, surveys, or employee feedback programs.
• Strong interpersonal and listening skills; empathetic and professional communication style.
• Proficient in Microsoft Office; HRIS and survey tools (e.g., BambooHR, ADP, Paylocity, SurveyMonkey) a plus.
• High level of discretion and integrity when dealing with confidential matters.

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