Job Description

APR Consulting, Inc. has been engaged to identify an IT Manager (Gaming Company)

Job Title: IT Manager

Compensation Package: $120 - $140,000 plus bonus

Benefits: Yes

Location: Norfolk, VA

Relocation Offered: Yes

Job Type: Direct Hire

Job Description

• Responsible for the overall management of the Property’s IT support efforts and staff. Ensure that problems are identified and resolved in a timely manner.
• Plan, organize, and implement Property’s IT projects. Develop, implement, and maintain P&Ps, systems, and methods for the effective management and control of group operations.
• Manage and direct activities of the Property’s IT group to ensure the timely and accurate installation, maintenance, and repair of computer hardware, software, and peripherals.
• Ensure the team’s timely and accurate identification, resolution, documentation, and tracking of problems.
• Responsible for personnel-related matters including interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and discharging.
• Manage IT-related projects, installations, and the like for the Property.
• Keep senior management apprised of needs, problems and issues.
• Develop, implement, maintain, and ensure compliance with P&Ps.
• Responsible for managing group’s annual budget.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent required; Bachelor’s degree in a computer science discipline or a comparable level of experience preferred.
• Five (5) of supervisory (or higher) level experience in an IT Support position required; must have in-depth familiarity with IT Support operations and Tier Support operations.
• Advanced knowledge of network fundamentals such as LAN/WAN, TCP/IP, and network.
• Must have at least four (4) years of applied experience with Windows 2000, Windows 7, workstation topologies, and network hardware.
• Must be A+ certified
• ITIL V3 Awareness training preferred.
• Must have advanced computer networking, client-server, and AS400/iSeries experience.
• Must have excellent project management and proven leadership skills in positions of increasing responsibility.
• Must be knowledgeable about network equipment, hub, switches, and servers.
• Must have excellent communication and time-management skills.
• Must be familiar with various casino business systems and the full suite of Microsoft Office applications.
• Must be able to obtain/maintain any necessary certifications and/or licenses

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