Job Description

Job Description

Job Description

POSITION DUTIES AND PRIMARY RESPONSIBILITIES

• The Licensed Telesales Representative is responsible for educating beneficiaries about products on their healthcare options and helping them make an informed decision on which plan is most appropriate for their individual health needs.
• Responsible for selling Dual Eligible Special Needs Plan (D-SNP) to eligible beneficiaries telephonically.
• This includes strict adherence to the Centers for Medicare and Medicaid Services (CMS) Sales and Marketing regulations and Sentara Health Plan policies and procedures.
• Maintain yearly appropriate training and licensure renewal as required.
• Must have a Virginia insurance license, have or be eligible for AHIP certification, Medicare, and/or Contact Center experience.

The typical day will be taking incoming calls from potential members who are looking to see if they qualify to enroll for coverage.

• Based on information that the prospective member provides, the Insurance Agent will be evaluating to see if they qualify for an Individual or DSNIP Plan.
• The agent will also be responsible for providing insurance coverage quotes and educating the prospective member on plan inclusions and offerings.
• They will also be responsible for completing the enrollment if the caller would like to move forward with the plan.
• If the caller is not eligible, they are letting them know who they can call for more information.
• In addition, will be responsible for transferring calls from those who call into the wrong department.
• If there is downtime, there would be outbound calls to families whose dependents are aging off of plan and offering individual quotes to those.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 19, 2025.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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