Live Chat Support Agent Job at appraisals phoenix & estates llc, New York, NY

WlJHMGtmdldpbisyV0ZxNm4xTlErb0I5VlE9PQ==
  • appraisals phoenix & estates llc
  • New York, NY

Job Description

Title: Live Chat Support Agent

Experience Range: 0 - 0 Years

Compensation: 0 - 0 /

Employment Type: Full-time

Minimum Education: Bachelors

Domain Experience: Customer Support, Live Chat Support

Roles and Responsibilities:

- Respond to incoming customer inquiries via live chat in a timely and professional manner

- Assist with product/service questions, order tracking, account issues, and basic troubleshooting

- Provide accurate, clear, and concise information to customers

- Escalate complex or unresolved issues to the appropriate departments

- Document customer interactions and feedback accurately in internal systems

- Meet performance metrics such as response time, customer satisfaction, and chat handling volume

- Maintain up-to-date knowledge of products, services, and company policies

Other Skills: Written communication, Grammar, Spelling, Chat platforms, CRMs, Typing speed, Customer support, Issue resolution, Order tracking

Key Notes: The role requires excellent written communication skills, experience or comfort with chat platforms and CRMs, and the ability to multitask in a remote environment. Typing speed and prior customer support experience are advantageous but not mandatory. Flexible shift availability with day and night options is important.

Job Tags

Full time, Remote work, Flexible hours, Night shift,

Similar Jobs

Bio-Rad North America

Production Operator Job at Bio-Rad North America

**Production Operator Fill Cap **needed for a contract opportunity with Yoh Scientifics client located in Irvine, CA. This position is for a molecular diagnostics manufacturer, and you will be working in the packaging department. The team is looking for someone with... 

SQRL

Clinical Research Assistant Job at SQRL

 ...Holidays ~ Play a major role in helping patients get involved in clinical trials ~ Participate in events and community outreach!...  ...for patients and sponsors. The Role The Clinical Research Assistant will focus on Patient Engagement and Enrollment as well as assistant... 

Suntex Marina Investors, LLC

Dockmaster Job at Suntex Marina Investors, LLC

 ...includes scheduling of dockhands, communication with vessel captains, reservations, maintaining overall safety and cleanliness of the marina, fuel operations, providing the highest level of guest services, concierge, training of new team members, and securing the marina... 

Las Virgenes Unified School District

Instructional Specialist - Music - Brass, 3 hrs wk Lindero Canyon Middle School Job at Las Virgenes Unified School District

Instructional Specialist - Music - Brass, 3 hrs wk Lindero Canyon Middle School Join to...  ...Job function Education and TrainingIndustries Education Administration ProgramsReferrals...  ...School (Grades 9-12) Teach in Indonesia! No Experience Needed! Full Support & Training Provided... 

Vert & Vogue LLC

Personal Stylist Job at Vert & Vogue LLC

Part-Time Personal StylistHere at Vert & Vogue, we don't just hire; we invest in people, recognizing they are truly the heart of the Vert & Vogue experience. If you're a passionate stylist eager to advance your fashion career and possess a genuine desire to serve others...