Luxury Sales Consultant Job at Mercedes-Benz of Mount Pleasant, Charleston, SC

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  • Mercedes-Benz of Mount Pleasant
  • Charleston, SC

Job Description

Job Description

Job Description

Description:

Baker Motor Company is growing! We'd love for you to be part of our success. Reach out to see how you can become part of the Baker family.

ESSENTIAL DUTIES:

  • Understand that business is built on Customer satisfaction and devote himself/herself to ensuring satisfaction to all Customers
  • Determine each Customer's vehicle needs through use of the Customer Needs Analysis Process
  • Select, Present, and Demonstrate vehicle(s) per the Vehicle Selection, Presentation, and Demonstration Process
  • Seek Customer agreement to purchase/lease a vehicles per the Customer Agreement Process
  • Deliver New vehicles per the Vehicle Delivery Process
  • Attend all Sales Meetings
  • Maintain a Customer follow-up system as directed by the Sales Manager that encourages repeat and referral business, and that contribute to Customer satisfaction
  • Self-educate as to new products, vehicle features and controls, accessories, etc. and their benefit to Customers
  • Establish personal income goals that are consistent with Dealership standard for productivity, and develop a strategy to meet those goals
  • Report and review with New Vehicle Sales Manager regarding status towards objectives, planned activities, training, etc.
  • Understand automotive terminology and maintain ongoing product knowledge for our brands and competitive models
  • Know and understand vehicle equity, values, and trade-in options and be able to explain to Customers at management direction
  • Introduce all Customers to the Dealership Service and Parts Department, and EDUCATE the Customer on how to do business there
  • Know and understand all applicable federal, state, and local laws governing the sale or lease of a vehicle

QUALIFICATIONS:

  • Must have excellent communication, organization, and customer relationship skills.
  • Must have an aptitude for the latest in-car technology and telematics, cell phones and iPads.
  • Must maintain a professional personal appearance and have the ability to understand and use written, electronic, and verbal communications.
  • Must maintain a valid driver's license, clean driving history and be able to drive a manual transmission.
  • We will provide Factory Training and Certifications for the brands in which you will specialize. Baker Motor Company is concerned with more than moving inventory; we're committed to your success and invested in your future. We provide the opportunities, resources, and support you need to grow and develop professionally.
  • Prior sales experience required.
  • Prior automobile sales experience preferred.
  • Prior Mercedes-Benz, Infiniti or Alfa Romeo sales experience preferred.

WORKING CONDITIONS:

  • Will work in and around our dealerships, travel to client's homes and businesses, transport vehicles and work promotional events at off-site locations. May be required to work weekends, evenings, and holidays at direction of the general manager.

Please no calls, recruiters or placement agencies.

Benefit Conditions:

  • Waiting period may apply

Paid Training:

  • Yes

Management:

  • Store Manager

Typical end time:

  • 7PM

Typical start time:

  • 9AM

Work Remotely

  • No

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Sales Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

Requirements:

Job Tags

Local area, Remote work, Weekend work, Afternoon shift,

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