Job Description

Job Description

Job Description

Job Summary: The Medical Office Manager will be responsible for managing the day-to-day operations of the medical office, including staff supervision, patient scheduling, billing, and compliance. The role involves ensuring a smooth workflow, maintaining high standards of patient care, and implementing office policies and procedures.

Key Duties & Responsibilities:

1. Office Operations Management:

   • Oversee daily office operations, including scheduling, patient flow, and resource allocation.
   • Ensure that the office is maintained in a clean, organized, and efficient manner.
   • Develop and implement office policies and procedures to improve efficiency and compliance.

2. Staff Supervision and Management:

   • Recruit, train, and supervise office staff, including medical assistants, receptionists, and other administrative personnel.
   • Conduct performance evaluations, provide feedback, and address any personnel issues.
   • Schedule staff shifts and manage employee time-off requests.

3. Patient Services:

   • Ensure high levels of patient satisfaction by addressing patient concerns, managing complaints, and resolving issues promptly.
   • Oversee patient intake, scheduling, and follow-up processes to optimize appointment management and reduce wait times.
   • Implement and maintain systems for managing patient records and confidentiality.

4. Financial Management:

   • Manage billing and coding processes, including insurance claims, patient invoicing, and payment collections.
   • Monitor and control office expenses, budgeting, and financial reporting.
   • Ensure accuracy in billing practices and compliance with payer requirements.

5. Compliance and Quality Assurance:

   • Ensure compliance with healthcare regulations, including HIPAA, OSHA, and other relevant laws and guidelines.
   • Maintain and update documentation related to compliance and quality assurance.
   • Conduct regular audits and reviews of office practices to ensure adherence to standards and regulations.

6. Technology and Systems Management:

   • Oversee the implementation and maintenance of electronic health record (EHR) systems and other office technology.
   • Coordinate with IT support to address technical issues and ensure system functionality.
   • Manage software updates, data backups, and system security measures.

7. Communication and Coordination:

   • Act as the primary point of contact between the office and external parties, including vendors, insurance companies, and regulatory agencies.
   • Facilitate communication between medical staff, administrative staff, and patients.
   • Organize and lead staff meetings and training sessions.

Qualifications:

• Previous experience in medical office management or a similar administrative role within a healthcare setting is necessary.
• Knowledge of medical terminology, billing and coding procedures, and healthcare regulations.
• Proficiency in using office management software and electronic health record (EHR) systems.
• Strong organizational, leadership, and problem-solving skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Certification in Medical Office Management or Healthcare Administration.
• Experience with EHR systems ( i.e, Athena, Epic)
• Advanced knowledge of healthcare compliance and accreditation standards.

Physical Requirements:

• Ability to perform office tasks, including sitting for extended periods and occasionally lifting office supplies or equipment.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.

Benefits:

• Competitive salary and compensation package.
• Retirement savings plan with employer match.
• Paid time off and holidays.

Application Process: Interested candidates should submit a resume, cover letter, and references. Applications will be reviewed on a rolling basis until the position is filled.

Working at G-1 Healthcare means being part of something special: a team invested in you as a person and an employee, and in helping you reach your goals.

G-1 Healthcare is a Primary Care Clinic serving Habersham County. At G-1 Healthcare, we aim to deliver exceptional, patient-centered primary care with compassion and innovation. We are committed to fostering long-term health and wellness by providing accessible, high-quality medical services tailored to the unique needs of each individual. Our dedicated team of healthcare professionals strives to build strong, trust-based relationships with our patients, ensuring a holistic approach to their care and empowering them to achieve their best health outcomes. Through continuous improvement, collaboration, and a focus on preventative care, we aim to enhance the overall well-being of our community and set a standard for excellence in primary healthcare.

Company Description

G-1 Healthcare is a Primary Care Clinic serving Habersham County. At G-1 Healthcare, we aim to deliver exceptional, patient-centered primary care with compassion and innovation. We are committed to fostering long-term health and wellness by providing accessible, high-quality medical services tailored to the unique needs of each individual. Our dedicated team of healthcare professionals strives to build strong, trust-based relationships with our patients, ensuring a holistic approach to their care and empowering them to achieve their best health outcomes. Through continuous improvement, collaboration, and a focus on preventative care, we aim to enhance the overall well-being of our community and set a standard for excellence in primary healthcare.

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