Job Description

Full-Time Medical Receptionist
Join Virginia's Leader in Orthopedic & Therapy Care

About OrthoVirginia
At OrthoVirginia, we're committed to creating healthier, more active communities-one patient at a time. As Virginia's largest provider of orthopedic and therapy care, we're guided by compassion, excellence, and teamwork. When you join our team, you become part of a mission-driven organization dedicated to transforming lives through high-quality, patient-centered care.

Why Join Us?

Collaborative, Supportive Environment
Work alongside a dedicated team that values your contributions and encourages your professional growth. At OrthoVirginia, we believe in teamwork, respect, and a culture that supports each other to deliver exceptional care.

Outstanding Benefits
We take care of our team with a comprehensive benefits package that includes:

• Competitive pay range: $17.00 - $25.50/hour, based on experience
• Medical, Dental & Vision insurance
• Generous Paid Time Off (PTO)
• 401(k) with employer contributions
• Career development opportunities and more

About the Role
Are you someone who enjoys helping others and creating a welcoming experience? As a Medical Receptionist at OrthoVirginia, you'll be the friendly face at the front desk, setting the tone for our patients' care journey. You'll manage appointments, assist with insurance processes, support the clinical team, and ensure the front office runs smoothly and efficiently.

This is a great opportunity for someone passionate about healthcare, service-oriented, and ready to grow in a supportive clinical setting.

What You'll Do:

• Greet patients warmly and manage check-in/check-out procedures
• Answer incoming calls, schedule and confirm appointments
• Enter and update patient information in our system
• Verify insurance coverage and obtain necessary authorizations
• Collect co-pays and process patient payments
• Provide administrative support including filing, faxing, and managing supplies
• Act as a liaison between patients and clinical teams to ensure seamless communication
• Address patient questions, resolve concerns, and uphold a high level of customer service

What We're Looking For:

• High school diploma or equivalent required
• Minimum of 1 year of administrative or office experience; medical office experience preferred
• Familiarity with insurance verification and billing processes is a plus

Join OrthoVirginia and help us deliver exceptional care-starting at the front desk.
We're excited to meet compassionate, detail-oriented professionals who are ready to make a difference.

This organization participates in E-Verify. Esta organizacion participa en E-Verify

Pre-Employment background check, drug screen and TB test required for all new hires.

OrthoVirginia, Inc. is an Equal Opportunity Employer. OrthoVirginia

Job Tags

Full time,

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