Job Description

The Holiday Inn is currently taking applications for a Full-Time Overnight Front Desk Agent/Night Auditor. Ideal candidates can work between the hours of 11pm and 7am. This is great opportunity for someone who is balancing another career, going to school, or wants to get their start in hospitality!

 
We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

 
Responsibilities:

• Check-in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts.
• Balance the cash drawer and log receipts.
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.

 
Skills:

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry.
• Experience with accounting and facilities management software.
• Excellent math skills.
• An eye for detail.
• Good problem-solving skills.
• Strong customer service skills.
• The ability to multi-task.
• Strong written and verbal communication skills.
• Availability to work overnight.

 
Job Type: Full-time.


Benefits:

• Employee discount.

Schedule:

• 8-hour shift.
• Holidays.
• Night shift.
• Weekend availability.

 
Education:

• High school or equivalent (Preferred).

Experience:

• Hotel experience: 1 year
• Location: One location.

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.

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