Operations Support Data Analyst Job at Crown Health Care Laundry Services, Pensacola, FL

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  • Crown Health Care Laundry Services
  • Pensacola, FL

Job Description

Job Description

Operations Support Data Analyst

Duties:
  • Analyze Data: Develop and maintain data reports, ensuring data integrity and accuracy.
  • Ad Hoc Reporting: Design and generate customized reports to support decision-making across multiple departments.
  • Operational Insights: Provide data-driven recommendations to improve efficiency and performance.
  • Collaboration & Leadership: Work closely with IT, operations, and management teams; take the lead on projects when required.
  • Process Optimization: Identify opportunities to streamline reporting and automate data workflows.
  • Compliance & Documentation: Ensure data practices align with regulatory and company standards.
  • Troubleshooting and Problem Solving: Identifying and resolving issues and problems with users within our systems.
  • Maintain groups, settings, users, and access to our systems.
  • Process Improvement: Streamlining workflows and identifying areas for optimization to improve overall efficiency.
  • Communication: Acting as a point of contact for internal and external stakeholders, providing updates and addressing concerns.
  • Documentation: Maintaining accurate records of procedures, troubleshooting steps, and other relevant information.
  • 3-5 years of experience in data analytics and reporting
  • Management experience preferred.
Qualifications & Requirements:

  • Strong critical thinking skills.
  • Strong excel skills is a must.
  • Proven experience in data management and/or business intelligence.
  • Proficiency in SQL queries, reporting tools (e.g. Excel, Power BI) is preferred.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Ability to analyze issues, identify root causes, and implement effective solutions.
  • Outstanding knowledge of Microsoft office, ERP systems and BI tools
  • Excellent communication skills, with the ability to collaborate across teams and present findings clearly.
  • Ability to work independently while also contributing to a team-oriented environment.
  • Ability to manage multiple tasks, prioritize workload, and meet deadlines
  • Evaluate and weigh multiple inputs and impacts of any decision or course of action.
  • Demonstrates a high degree of professional ethics and integrity.
  • Excellent judgment and analytical skills.
  • Strong understanding of computer hardware, software, and networking concepts.
WORKING CONDITIONS
  • Typical of an office environment
  • Estimated 10% travel
The following physical requirements are necessary to perform the essential functions of this position:
  • Frequent sitting, bending, stooping
  • May sit at computer for extended periods of time
The physical requirements of this position (check only one) are:

__x__ Sedentary work - exerting up to 10 lbs. of force occasionally

____ Light work - exerting up to 20 lbs. of force occasionally and/or up to 20 lbs. of force frequently.

_____ Medium work - exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently.

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