Job Description
Overview and Purpose of the Role
Reporting to the Chief Operating Officer, the Pharmacy Manager leads the planning and delivery of patient-focused pharmacy services, ensuring quality care and a safe environment for both patients and staff. This role supports the achievement of departmental goals aligned with Schroeder Ambulatory Centre's (SAC) strategic priorities and upholds the Ontario College of Pharmacists (OCP) Standards. The incumbent will foster trust, engage staff, and build strong relationships across the organization. Act as key advocate for patient safety, risk management, and quality improvement, the Pharmacy Manager ensures compliance with regulatory and accreditation standards while operating within SAC’s Health Leadership Capabilities Framework.
Key Duties & Responsibilities:
Strategy and Goals
Develop and evaluate short- and long-term departmental goals and service objectives
Collaborate with stakeholders to enhance pharmacy services, reduce costs and resolve operational issues
Participate in quality of care, patient safety and research initiatives at SAC
Professional Practice
Ensure high-quality patient care through best practices in medication assessment, monitoring and counseling
Oversee medication safety activities including adverse drug reaction reporting and medication incident follow-up
Leadership
Provide leadership, strategic direction and ongoing support to pharmacy staff
Ensures proper staffing, training and team development through coaching and mentorship
Engage in internal and external committees to support organizational goals
Drug Distribution
Corporate Responsibilities
Skills & Qualifications:
Graduate of a recognized university Pharmacy program (B.Sc. Pharmacy or PharmD)
Master’s degree and hospital residency considered an asset
Licensed under Part A of the Ontario College of Pharmacists
Minimum 5–7 years of related hospital pharmacy experience, including clinical and supervisory roles
Previous management experience within a healthcare setting
Strong knowledge of pharmacy principles, practice trends, technological developments and regulatory requirements
Proven business and administrative skills, with experience collaborating across multiple stakeholders
Demonstrated ability to develop and implement standards, protocols, policies and procedures
High level of integrity, initiative and commitment to ongoing professional development
Excellent verbal and written communication skills; able to clearly present complex ideas to diverse audiences, including senior leadership and external stakeholders
Strong organizational skills with the ability to manage multiple projects and meet deadlines effectively
Maintains confidentiality with discretion and sensitivity regarding confidential information
Strong analytical and problem-solving skills, capable of developing and implementing effective solutions
Ability to lead, delegate tasks and motivate team members
Computer proficient in MS Office (Word, Excel, Outlook); experience with Meditech is an asset
Comprehensive knowledge of pharmacy laws and regulation
Satisfactory passing of a criminal record check/vulnerable sector check
Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. Opening in late 2025, the Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with it's mission to reduce pain, improve mobility, and streamline healthcare delivery.
In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. Opening in late 2025, the Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with it's mission to reduce pain, improve mobility, and streamline healthcare delivery.\r\n\r\nIn collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.
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