Job Description

Job Description

Job Title: Product Operations Project Manager

Location: Onsite New York, Seattle, or Menlo Park

Duration: 6 Months

Summary:

• The Product & Regulatory Operations org is a vital part of commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Global Operations and in close partnership with product/eng, legal, and XFN stakeholders.
• Will work on projects that will help drive growth, engagement, and quality of products.
• We are looking for experienced professionals with a strong background in program/ project management, excellent communication skills, and a proven ability to build and maintain relationships with global stakeholders.
• Role involves aiding in planning, executing, and monitoring projects, possibly developing plans, tracking progress, and updating stakeholders.
• Ideal candidate will promote cross-functional engagement and communicate program progress to key stakeholders.
• Additionally, we seek someone who has a passion for diving deep to understand where and how these are manifesting on our platforms.
• This individual has a demonstrated ability to leverage large data sets and advanced tooling.
• They also will have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation.

Responsibilities:

• Support project scope, develop and execute project plans for supported programs.
• Drive effective, concise, and persuasive program communications/collaboration, including root cause analysis, internal/external escalations coordination, and communications to leadership, and business recommendations for broader stakeholder groups.
• Identify gaps in strategy, systems, and processes to support growth at scale
• General program management to define project scope, develop and execute plans, and drive risk and compliance activities.
• Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders.
• Adapt to changing requirements and prioritize escalation requests effectively
• Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling

Minimum Qualifications:

• 8+ years of experience in operations for a tech company, consulting, operations, or similar roles
• Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement.
• 5+ years of project or program management experience in a corporate environment.
• Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally .
• Ability to make judgments under tight deadlines and competing priorities.
• Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting, and operational decision-making.
• Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others.
• Experience communicating effectively via various formats, time zones, and audiences, including within operations teams and across with key stakeholders and senior leadership.

Applicant Notices & Disclaimers

• For information on benefits, equal opportunity employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.

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