Remote Customer Service Representative Job at Aspire Lifestyles, Niagara Falls, NY

WnhXN2tQdmRqMyswVlZPNm4xTmUrb0Yy
  • Aspire Lifestyles
  • Niagara Falls, NY

Job Description

Job Description

Job Description

We currently have openings for REMOTE- (Work from Home) Lifestyles Concierge positions.

Join our dynamic team at Aspire Lifestyles Services Limited, a leading company in the customer service industry. As a Remote Lifestyles Concierge, you will have the opportunity to work from the comfort of your own home while providing top-notch assistance to our valued clients.

At Aspire Lifestyles, we pride ourselves on delivering exceptional customer service experiences, and you will play a key role in upholding this standard. Your primary responsibility will be to handle incoming customer inquiries, resolve issues efficiently, and ensure customer satisfaction.

We foster a supportive and inclusive work environment where your skills and dedication will be recognized and rewarded. If you are passionate about helping others and are looking for a fulfilling career in customer service, this is the perfect opportunity for you.

*Must be located in ONTARIO

We offer:

  • Full-time (up to 40 hours a week), 8-hour shifts, with fixed permanent schedules.
  • A comprehensive benefits plan which takes effect after only 30 days of employment.
  • The opportunity to participate in our 401K program with company match after 1 year.
  • Paid training.
  • Paid Time off.
  • Career advancement opportunities – we want you to grow with us!
  • $18.00/hour with the potential to earn a monthly bonus!
  • ***We also offer a $2.00/hour shift premium for all hours worked after 7pm ET
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends- We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.
  • No sales required

Here’s what you bring to the team:

  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Strong internet skills - Proficiency in navigating multiple systems simultaneously.
  • Ability to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone, chat, and email).
  • Respond to customer inquiries promptly and professionally.

Please note that successful candidates must meet the following criteria to Work from Home:

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Internet connection must be direct from modem/router to equipment via hard wired ethernet cord capable of continuously supporting excellent call quality and high-speed response rate. ( Cannot use Wi-Fi or Wi-Fi Pods or extenders)
  • No Satellite providers - We are unable to use Satellite due to the impact on call quality and the stability of service.

Qualifications:

  • High school diploma or equivalent is required.
  • Must be able to pass a pre-employment background screening.
  • 2 years of customer service experience required.
  • 1 year of Call Center experience preferred.
  • Prior experience in the Hospitality or Travel industries preferred.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Tags

Remote job, Permanent employment, Full time, Work from home, Home office, Shift work, Afternoon shift,

Similar Jobs

Capital One

Director, Assistant General Counsel, Bank Regulation and Policy (McLean) Job at Capital One

 ...Director, Assistant General Counsel, Bank Regulation and Policy The Capital One Legal Department is seeking a talented and experienced bank regulatory attorney with proven leadership abilities to advise on banking regulatory and policy matters. This position reports to... 

Ocean Wine & Spirits

Sommelier Job at Ocean Wine & Spirits

 .../Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary We are seeking a Sommelier to join our team! As the Sommelier, you will be our resident wine expert. You will make wine recommendations to our guests, supervise... 

Ledgent Technology

Jr. Product Designer Job at Ledgent Technology

 ...range $65,000.00/yr - $75,000.00/yrJr. Product DesignerEmployment Type: Full-TimeWorkplace Type...  ...skills, and be able to translate high level requirements transforming them into beautiful...  ...Fair Chance Ordinance.Seniority level Entry levelEmployment type Full-timeJob... 

Genesis Logistics

Non-CDL Route Delivery Driver - Nighttime Job at Genesis Logistics

 ...$257.50 per day ; Pay is based on the drivers daily route assignment. Enter average...  ...holidays. Touch freight food service delivery. Job Description: Delivering food...  ...s Convenience Stores Safely Every Night! Genesis Where Good Things Begin... 

University of California San Diego

Lecturer - Muir College Environmental Studies AY 2025-2026 Job at University of California San Diego

 ...Lecturer - Muir College Environmental Studies AY 2025-2026 University of California San Diego Position overview Position title...  ...Law, Indigenous approaches to climate change, Federal policy and Environmental Law in Indigenous contexts, Wilderness and Human...