Job Description

Req ID: 353123

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN).

We are seeking an experienced and highly skilled Salesforce Senior Developer to play a critical role in the design, development, and implementation of our Service Cloud platform. The ideal candidate will have a deep understanding of Salesforce best practices, a strong background in Apex, Lightning Web Components (LWC), and integrations, and a passion for building scalable and robust solutions that enhance our client and agent experience. 
Key Responsibilities:
•    Design, develop, test, and deploy high-quality Salesforce solutions, primarily focusing on Service Cloud features such as Console, Omnichannel, Case Management, Knowledge, and CTI integrations.•    Write robust, scalable, and efficient Apex code, Triggers, Visualforce pages, and Lightning Web Components (LWC) / Aura Components.
•    Implement and manage Salesforce integrations with external systems using REST/SOAP APIs, Platform Events, and other relevant technologies.
•    Conduct code reviews, ensuring adherence to Salesforce best practices, coding standards, and security guidelines.
•    Collaborate closely with Salesforce Business Analysts, QA, and other developers to translate business requirements into technical solutions.
•    Provide technical guidance and mentorship to junior developers.
•    Participate in release management, change management, and deployment activities.
•    Troubleshoot and resolve complex technical issues related to the Salesforce platform.
Required Skills and Qualifications:
•    Bachelor's degree in Computer Science, Information Technology, or a related field.
•    6-10 years of hands-on experience as a Salesforce Developer, with significant experience in Service Cloud.
•    Proficiency in Apex, Visualforce, Lightning Components, SOQL, and SOSL.
•    Strong understanding of Salesforce configuration (workflows, process builder, flows, custom objects, fields, validation rules, permissions).
•    Experience with Salesforce APIs (REST, SOAP, Metadata API).
•    Familiarity with deployment tools and methodologies for Salesforce e.g Copado
•    Excellent problem-solving, analytical, and communication skills.
•    Ability to work effectively in an Agile development environment.
Preferred Certifications (one or more):
•    Salesforce Certified Platform Developer I & II
•    Salesforce Certified Service Cloud Consultant
•    Salesforce Certified Administrator

Salesforce Developer - Along with Flows/Apex/LWC experience, it is good to have GenAI/Agentforce knowledge.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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