Salon Manager Job at Sumptuous Locks, Brooklyn, NY

WmhDNGxQcldqWGE4VWw2NG1GbFYrNEY5WEE9PQ==
  • Sumptuous Locks
  • Brooklyn, NY

Job Description

Overview

Sumptuous Locks is a Natural Hair salon that specializes in locking hair. Our approach holistic: good health is good hair. We provide a wealth of services for Sisterlocks™, microlocs, instant locs, interlocs, traditional locs, and Natural Hair.

We are a growing salon and currently seeking a Salon Manager to serve as an integral part of our team.

If you have the natural ability to:

· Make others smile

· Address and resolving customer concerns

· Multi-task like ninja

We want to hear from you!

Responsibilities

  • Monitoring the calendar of appointments, meetings, and events
  • Organizing and updating key documents
  • Recruit, interview, hire, and train new staff on policies, procedures, and expectations
    • Includes executing on onboarding, offboarding processes
  • Creating and implementing administrative systems and procedures that ensures the organization and success of Sumptuous Locks

· Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met

· Ensure client information is entered with accuracy and timeliness.

· Rebook appointments during check out while addressing the client by name.

· Optimize and maximize appointments with the reservation system and ensure timely communication with Customer Service team.

  • Lead supervisorial and team meetings
  • Manage the opening/closing of the salon each day
  • Maintaining cleanliness of the highest standards
  • Manage employee and client schedules (knowledge of GenBooks a big plus)

· Organize and execute shop flow between Clients and staff in a positive manner.

· Serve as subject matter expert in reservation system.

  • Inventory management and ordering of salon supplies
  • Coach stylists on consultations with clients
  • Promote retail products
  • Help manage revenue objectives and staff goals
  • Daily content uploads to social media and engagement with clients on reviews
  • Constant interaction with clients and staff
  • Researching new salon technology and developments
  • Coordinate special training sessions with staff

Qualifications

  • 3-5 years’ experience working for an organization
  • High School diploma or GED (required)
  • BA / BS in Business Administration or similar degree (preferred)

· Human resources skills and experience

· Proficiency in Microsoft Office (Word, Excel, etc.)

· Experience with Canva and Quickbooks is preferred.

· Retail experience is also preferred.

· Familiar with social media platforms (Facebook, Twitter, LinkedIn, and Instagram)

· Excellent client relationship skills including, but not limited to the ability to clearly and effectively communicate, problem-solve, multi-task, and take direction

· Candidate must have high standards of professionalism, be dependable, take pride in his or her work, and can work in fast-paced environment.

· Formal stylist certification is a plus

Job Tags

Work at office,

Similar Jobs

GXO Logistics, Inc.

Senior Logistics Ops Supervisor 1st Shift & Travel Job at GXO Logistics, Inc.

 ...A leading logistics company based in Council Bluffs, Iowa is seeking a Senior Operations Supervisor for the first shift. This role involves overseeing schedules, training staff, and ensuring a safe work environment while managing travel up to 75% of the time. Candidates... 

Alter Domus

Fund Accounting Summer Intern Job at Alter Domus

 ...and most importantly in how we enable and develop our people. Invest yourself in the...  ...financial statement preparation and period end closings Interact with clients through...  ...fund client Participate in Alter Domus Intern Programming around professional development... 

Howmet Corporation

Summer 2026 Internship - Process Engineering Job at Howmet Corporation

 ...the 2025 summer intern program at Howmet Engine Systems. The program consists of 10-14...  ...managers, supervisors, and mentors. An internship at Howmet Engine Systems will provide an...  ...solutions for the aerospace and transportation industries. Our primary businesses focus on jet... 

Trust Wallet

FT Customer Service Agent - Work From Home Job at Trust Wallet

[Customer Support / Remote] - Anywhere in U.S. / Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat...

Alaska Staffing

Night Warehouse Order Selector Job at Alaska Staffing

 ...Join Our Warehouse Team! Our Night Warehouse Selectors make $24.51 an hour. We are looking for Night Warehouse Selectors who relish...  ...What You Bring to the Table: Able to work 8+ hour night shifts, typically Sunday Thursday. At times weekends and holidays will...