Scrum Master Job at United Software Group Inc, Canada

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  • United Software Group Inc
  • Canada

Job Description

Job Description

Job Title: Scrum Master

Location: 7000 - 113 Street Edmonton, Alberta, Canada T6H 5T6 (Primarily Remote with Occasional Onsite Work)

Duration: 12 Months (Full-Time, 7.25 Hours/Day)

Possible Extension: Up to 24 Months

Security Requirements

  • Criminal Record Check required prior to onboarding.
  • Enhanced Security Clearance required for roles supporting the Ministry of Justice.
  • Potential need for RCMP Top Secret Clearance —applicants must be eligible.
  • Each proposed Scrum Master must provide two (2) project examples

Scope of Services

The Scrum Master(s) will work full-time across 2–3 projects, responsible for managing agile delivery and coaching GoA product teams. Key responsibilities include:

Agile Leadership & Coaching

  • Lead and mentor cross-functional teams in Agile/Scrum principles, policies, and procedures.
  • Promote Agile culture, team accountability, and continuous improvement.
  • Provide Agile coaching to team members and Product Owners.

Scrum Facilitation

  • Lead key agile ceremonies: planning, daily stand-ups, sprint reviews/demos, retrospectives, backlog grooming.
  • Facilitate ad hoc collaboration to resolve blockers and align with sprint commitments.

Delivery Management

  • Support backlog refinement and sprint planning aligned with product owner priorities.
  • Track and report delivery progress using Agile metrics (velocity, burn-down charts, etc.).
  • Maintain delivery transparency with stakeholders and leadership.
  • Guide Product Owners on release planning, roadmapping, and delivery reporting.

Participation in Design & Research

  • Engage in user research and usability testing.
  • Adapt plans based on user feedback, emergent needs, and opportunities.
  • Collaborate with UX and service design experts as needed.

Mandatory Requirements

  • Certified Scrum Master (CSM) or equivalent (attach proof)
  • Agile Facilitation- Minimum 2 years leading Agile ceremonies
  • Agile Mentorship- Minimum 2 years mentoring teams in Agile policies and practices
  • Planning Experience- Minimum 2 years planning team work aligned with Product Owner priorities
  • Web Training Experience- Minimum 2 years delivering training using web-based tools
  • Software Development- Minimum 2 years in software development environments
  • Agile Project Experience- Minimum 5 years working on Agile and service design-based projects
  • Methodologies Knowledge- Knowledge of Agile, Scrum, Waterfall, Kanban, and hybrid models

Nice to Have Qualifications

  • Public Sector Experience- 2+ years
  • Web Services/Dev Experience- 5+ years
  • Stakeholder Engagement- 5+ years working with cross-sector stakeholders
  • UX/Design Collaboration- 1+ years working with teams incorporating UX/design work

Job Tags

Full time, Temporary work, Remote job,

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