Responsible for providing security services to protect all employees, visitors, facilities, equipment, supplies and materials at assigned site(s). This position will coordinate staffing, training, scheduling and work direction of contracted security personnel, as well as respond to any emergencies or incidents onsite.
Responsibilities:
• Manage and supervise the delivery of quality service by security personnel including monitoring performance and taking corrective action where needed.
• Plan, organize, schedule and direct security operations, guards, resources and personnel in accordance with established policies, procedures and standards.
• Monitor adherence to operational processes and procedures; implement changes when necessary.
• Train new and existing personnel on standard operating procedures, ensuring they are fully trained before assuming responsibility for their designated area.
• Enforce company policies and take appropriate actions when policy violations occur.
• Develop strategies to address issues and minimize risk to the organization.
• Maintain proper documentation for all activities, shift logs, patrols, events, accidents, incidents, and investigations.
• Provide support for various programs/projects and special events as required.
• Establish and maintain effective working relationships with internal departments, external customers, law enforcement agencies, vendors and other stakeholders.
• Serve as first point of contact with local authorities and provide timely updates and information as requested.
• Conduct periodic audits to ensure compliance with regulatory requirements.
• Ensure proper use of access control systems, CCTV, alarms and other related equipment.
• Perform additional assignments not directly related to the above duties as assigned.
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