Social Work Case Manager Job at APLA Health, Long Beach, CA

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  • APLA Health
  • Long Beach, CA

Job Description

APLA Health's mission is to achieve health care equity and promote well-being for the
LGBT and other underserved communities and people living with and affected by HIV.
We are a nonprofit, federally qualified health center serving more than 14,000 people
annually. We provide 20 different services from 15 locations throughout Los Angeles
County, including: medical, dental, and behavioral health care; PrEP counseling and
management; health education and HIV prevention; and STD screening and treatment.
For people living with HIV, we offer housing support; benefits counseling; home health
care; and the Vance North Necessities of Life Program food pantries; among several
other critically needed services. Additionally, we are leaders in advocating for policy and
legislation that positively impacts the LGBT and HIV communities, provide capacity-
building assistance to health departments across the country, and conduct community-
based research on issues affecting the communities we serve. For more information,
please visit us at aplahealth.org.


We offer great benefits, competitive pay, and great working environment!


We offer:
• Medical Insurance
• Dental Insurance (no cost for


employee)
• Vision Insurance (no cost for


employee)
• Long Term Disability
• Group Term Life and AD&D


Insurance
• Employee Assistance Program
• Flexible Spending Accounts


• 11 Paid Holidays
• 4 Personal Days
• 10 Vacation Days
• 12 Sick Days
• Metro reimbursement or free


parking
• Employer Matched (6%) 403b


Retirement Plan


This is a great opportunity to make a difference!


This position will pay $27.40 - $33.73 hourly. Salary is commensurate with experience.


POSITION SUMMARY:
Under the direction of the site Medical Director and Chief Nursing Officer, the Social
Work Case Manager (SWCM) will provide the appropriate level of coordinated health
care services for patients of APLA Health & Wellness. The SWCM will coordinate with
all parties involved in the care of the patient to provide effective and culturally
competent care and treatment for people living with HIV and other chronic diseases.


The SWCM will provide care in accordance with the legal scope of practice and within
established standards of care, policies and procedures.


ESSENTIAL DUTIES AND RESPONSIBILITIES:


Case Management:


• Perform patient care functions within the scope of competency as requested by


health care provider(s) following established protocols, policies and procedures.
• Collaborate with healthcare providers to address social determinants of health for


patients
• Assess clients' needs, situations, strengths, and support networks to determine


their goals
• Provide medical information and education to patients, following established


protocols and guidelines.
• Provide and appropriately document health education to patients.
• Maintaining detailed records of client interactions, assessments, interventions,


and progress.
• Supporting clients with healthcare needs, housing issues, and social isolation
• Research and refer clients to community resources
• Coordinate with external agencies and community resources to provide


additional services
• Consult with doctors, therapists and medical professionals
• Develop and implement individual intervention strategy plans to address client


concerns, social, emotion, and behavioral issues, that includes goals,
interventions, and service referral


• Effectively listening to clients, building rapport, and explaining complex
information


• Building effective partnerships with other professionals and community
organization


OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.


REQUIREMENTS:
Training and Experience:
• Current Bachelor's required in Social Work or related field.
• Minimum of two years' experience as a Social Worker in an Internal Medicine or


Family Medicine practice a plus.
• Strong assessment and evaluation skills
• Ability to work collaboratively with a diverse group of stakeholders.
• Effective problem-solving and conflict-resolution skills.
• Experience working in a nonprofit environment a plus


Knowledge of:


• Knowledge and experience working with target populations, including individuals
who use IV drugs and sexual minorities, including transgender persons, a plus.


• HIPAA certified and knowledge of informed consent.
• Knowledge of medical terminology.
• Knowledge of all safety requirements when handling bio-hazardous specimens or


contaminated instruments.
• Knowledge of MSDS and emergency treatments.
• Knowledge of referral processing.


Ability to:
• Ability to use computerized patient care systems.
• Ability to perform accurate quality control and patient sample testing for waived


tests.
• Work independently with minimal direction.
• Work effectively with diverse staff, volunteers and professionals.
• Be at ease and work with a diverse group (ethnic, class, gender, sexual


orientation) of individuals who may hold a wide range of opinions regarding
prevention needs.


• Engage in community/coalition building.
• Multitask.
• Meet multiple deadlines in a rapidly changing environment
• Maintain patient confidentiality.


WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching,
stooping, lifting and moving of office materials weighing 25 pounds or less. The position
requires daily use of a personal computer and requires entering, viewing, and revising
text and graphics on the computer terminal and on paper.


SPECIAL REQUIREMENTS:
Must possess a valid California driver's license; proof of auto liability insurance; and
have the use of a personal vehicle for work related purposes. Some weekend/evening
work may be required. Local travel (within LA County) may be required.


COVID-19 and Booster or Medical/ Religious Exemption required.


Equal Opportunity Employer: minority/female/disability/transgender/veteran.

APLA Health

Job Tags

Hourly pay, Holiday work, Local area, Flexible hours, Weekend work, Afternoon shift,

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