Job Description

Job Description

Job Description

Job Description

Iowa Sports Management is a company that offers a total scope of design, management and development services for the health club and spa industry. Our range of services is complete – from conception to operations. We design facilities, develop operational systems and provide ongoing management. ISM has grown to a company of more than 500 employees and manages over 40 properties, including some of the most prestigious sites in the New York metropolitan area. A longstanding client relationship is the trademark of Iowa Sports Management. Below is a job description of the Health Club Assistant Manager position.

HEALTH CLUB ASSISTANT MANAGER JOB DESCRIPTION

Iowa Sports Management's Health Club Assistant General Manager Position will be responsible for managing, coordinating, and supervising all phases of operation including facility maintenance. He/she will hire, schedule and supervise all staff. The Assistant General Manager will create and implement the programming and activities schedule and if requested by Owner, will respond to member communications. He/she will communicate with any committees designated by the Owner, as well as provide a monthly activity report and any financial reports required by the Owner.

Primary Tasks

· Responsible for maintaining a safe, clean, and friendly environment in the facility and pool.

· Manage and support all club staff, including scheduling, training, evaluation, performance management, etc. Maintain a presence at the facility. i.e. spot checks, check in phone calls, monitor time sheets etc.

· Remaining thoroughly apprised and familiar with all ISM and client policies and procedures.

· Training of all staff on daily club procedures including: emergency procedures, opening and closing routines, monitoring daily facility usage, completing incident logs, health inspection checklist, pool chemical readings, cleaning duties, and an hourly walkthrough protocol.

· Make sure all pool operation and chemicals are within the Department of Health regulations / standards.

· Daily attendance at the facility.

· Constant communication with supervisor and other ISM office personnel.

Secondary Tasks

· Complete and review daily and monthly reports. i.e. pool readings, resident sign in.

· Ensure all fitness equipment is working properly on a daily basis.

· A little service goes a long way; learn members’ routines and habits - e.g.: if you know that the resident always uses a kickboard, take one out for them and train the lifeguard to do the same.

· Plan and organize duties for staff assignments verbally and through a communication logbook.

Qualifications Needed

· Available and reachable by staff and management 24 hours a day and 7 days a week. Subject to work odd hours (early mornings, late nights, and / or weekends).

· Have a working knowledge of swimming pool filter systems and be able to be in the presence of swimming pool chemicals such as chlorine, acid, etc.

· Ability to interact professionally with patrons regarding concerns, problems, or any other significant issues.

· Ability to be on your feet for up to 35 hours per week and lift in excess of 50lbs.

Current American Red Cross Lifeguard and CPR certification or equivalent.

To learn more, visit

ISM is an equal opportunity employer.

This position requires a background screening.

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