customer service representative Job at JUMBOVEST, Newark, NJ

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  • JUMBOVEST
  • Newark, NJ

Job Description

This is a remote position.

Job Title: Remote Customer Service Representative

Company: Jumbovest

Employment Type: Full-Time | Remote

About the Role:

Jumbovest is looking for a dependable and customer-focused Customer Service Representative to support our clients remotely. You’ll be responsible for assisting customers via email, chat, and phone—resolving inquiries, sharing product knowledge, and ensuring a seamless customer experience.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries across multiple channels

  • Offer accurate information and effective solutions

  • Manage and resolve customer concerns in a courteous manner

  • Document customer interactions and maintain accurate records

Qualifications:

  • Excellent communication and problem-solving skills

  • Previous experience in customer service is a plus

  • Proficient with computers and CRM platforms

  • Reliable internet connection and a suitable remote work environment

What We Offer:

  • Flexible remote work

  • Collaborative and supportive team culture

  • Room for professional development and advancement

Ready to join us?

Apply now and be a part of the Jumbovest team where delivering excellent service is our top priority!



Requirements

  • Strong communication and problem-solving skills

  • Previous customer service experience preferred

  • Comfortable using computers and CRM tools

  • Reliable internet connection and remote work setup



Benefits

  • Work-from-home flexibility

  • Supportive team environment

  • Opportunity for growth within the company




Job Tags

Full time, Remote job, Work from home, Flexible hours,

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