Job Description
Job Details
Level
Experienced
Job Location
Rush Creek Lodge - Yosemite National Park, CA
Remote Type
N/A
Position Type
Full Time
Education Level
High School
Salary Range
$16.00 - $16.00 Hourly
Travel Percentage
Undisclosed
Job Shift
Any
Job Category
Professional Services
Description
Rush Creek Lodge & Spa is looking for an experienced massage therapist to join our wellness team with the ability to perform Swedish, Deep Tissue, Sports, Reflexology & Hot Stone Massage. We are seeking a massage therapist that provides high quality service while creating a welcoming, professional and clean environment for clients. We are looking for someone that is passionate about what they do, bringing a warm and positive attitude to the Wellness team.
As a Massage Therapist in Yosemite, you will have the opportunity to provide rejuvenating and therapeutic experiences amidst the tranquility of nature. Embrace the opportunity to make a meaningful impact on the well-being of our guests while enjoying the unique privilege of working near the heart of Yosemite. If you are enthusiastic about promoting relaxation and rejuvenation amidst the natural wonders of Yosemite, we invite you to apply.
The ideal individual is excited to support the development of an exceptional, professionally run, and friendly Wellness program and embraces working in a rustic environment in a relationship-oriented business.
Qualifications
California requires employees in a food service role to complete an ANSI-accredited Food Handler Program. This will be completed during your onboarding if you do not already have a Food Handlers Certification.
ESSENTIAL JOB FUNCTIONS:
Attend in-house training with the ultimate goal of being able to perform all massage services offered at the Spa as described in the Spa Menu.
Teachable and open to new ideas and developing new skills
Maintain a calm and welcoming attitude
Learn, demonstrate, and adhere to sequence and protocols for each massage service added to the skill set.
Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
Provide professional recommendation of retail products with the goal of 10% product sales to service revenue.
Suggest service enhancements to improve guest experience and treatment goals
Retain guests by consistently providing excellent customer service. This includes anticipating guest needs, listening, and adhering to the standards for spa guest service.
Encourage local guests to return and maintain a wellness self care regime.
Communicate guest issues to Spa Management.
Promptly greet guests and provide spa guests with a tour of spa facilities when needed. Escort guests to and from the treatment room.
Perform services keeping guest satisfaction as priority, while running on time for the next guest.
Clean and sanitize work area as per departmental policies and state standards.
Remove all soiled linen from the massage room(s) and deposit in the designated area.
Operates all tools and equipment needed to perform the Spa such as hydraulic tables and heated equipment that enhance services but required to be maintained for safety.
Report all broken equipment to management immediately
Stock and organize massage room(s) with appropriate linens and supplies leaving the room ready and picture perfect for the next guest.
Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
Attend vendor training and events as assigned in order to offer well-informed recommendations to guests to facilitate continued wellness.
Listen well, communicate effectively, and establish working relationships with other staff, management, and guests from diverse backgrounds.
Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
Adhere to dress and grooming standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
Work productively and efficiently with or without supervision when performing tasks.
Prioritize and meet time goals in a calm professional manner.
Learn and retain knowledge of facts and information about Rush Creek Lodge, Evergreen Lodge and Yosemite National park to encourage guest engagement and vacation experience.
Physically fit to provide up to 6 massages per day which includes, walking , twisting, bending, stooping , kneeling, crouching , crawling, reaching sitting, climbing stairs and lifting
Assist with spa chores such as laundry, restocking, sweeping, wiping down counters, deep cleaning and whatever is assigned by management
Act calmly and professionally in stressful situations.
Demonstrate high moral character in handling lost items and valuables
Ideal qualifications include: CMT certified
Education 500+ training hours
Spa experience
Knowledge of Swedish, Deep Tissue, Sports, Reflexology, and Hot Stone Massage
Willingness and desire to learn other massage modalities
Exceptional people skills
Excellent communication skills
Interest in living on-site or in nearby housing
Independent thinker with strong initiative, but comfortable working within a defined framework
Leading a healthy, drug-free lifestyle
High integrity
Guest service oriented
Self-motivated (takes initiative) with high standards
Mature and personable with a relaxed nature
Work environment/physical demands Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
Ability to stand and move continuously
Lifting up to 50 pounds maximum
Stocking, vacuuming, sweeping and mopping floors, and cleaning toilets/bathrooms
Working with required chemicals
Shifts of up to 8 hours per day, plus periodic additional overtime hours
Details Full time position available immediately
40 hours of paid time off per year
Healthcare benefits available after 90 days
401K eligible with company match after 1 year
Regular schedule with specific days off will be established
Room and board available for fixed weekly cost both onsite and offsite
Rush Creek & Evergreen Lodge provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training FIRST LIGHT RESORTS LLC
Job Tags
Hourly pay, Holiday work, Full time, Local area, Immediate start, Remote job, Flexible hours, Shift work, Weekday work,