Job Description

The National Museum of Mathematics (MoMath) is a growing institution that provides insight into the evolving, creative, human, and aesthetic nature of mathematics to a diverse audience of all ages. Its interactive exhibits and stimulating programs encourage inquiry, spark curiosity, and reveal the wonders of math. MoMath is seeking a responsible, efficient, and energetic individual to oversee the daily operations and visitor services of the Museum. This is an on-site, regular full-time position based in New York City. It offers a full suite of benefits. Essential Duties and Responsibilities: Direct all aspects of the day-to-day operations of the Museum and ensure that the Museum provides a welcoming and mission-effective atmosphere. Oversee floor and retail operations, including the management, training, development, and supervision of floor and retail staff. Collaborate with other departmental managers to successfully administer public programs and offerings, including in-house events as well as outreach programs offered to the broader community, always ensuring that the Museum deploys its exhibition space, various events and programs, and other offerings at a high level of excellence. Oversee the Museum’s retail operations, establishing and maintaining policies and procedures related to sales; taking responsibility for inventory management and controls including shipping and receiving; maintaining neat and professional visual displays; coordinating retail initiatives with other aspects of the Museum’s activities; and developing and managing the overall retail effort to generate sufficient profit to make a meaningful contribution to the support of the Museum’s mission. This leadership role requires a fully on-site presence daily in the Museum from pre-opening (8:00 am) to post-closing (6:00 pm; later if needed to accommodate Museum events); a five-day onsite work schedule including one weekend day if/as needed/directed; additional effort beyond onsite work if/as needed, especially to keep up with internal and external communications and to provide guidance and support to onsite managers if/as needed; and the flexibility to work extra days when needed, even if on short notice. A minimum of 50 hours per week is expected with a high degree of flexibility in scheduling required. Qualifications: Bachelor’s degree required; STEM field preferred. Operations experience with a museum or visitor center, preferably a hands-on science center, is a must for this position. A strong commitment to visitor service and visitor satisfaction. Strong personal communication skills and rapport with staff and visitors. Advanced organizational skills with the ability to juggle multiple projects with the day-to-day running of the Museum. Experience leading a diverse team and collaborating with colleagues. Ability to creatively problem-solve. A strong work ethic with a consistent and ongoing track record of reliable onsite attendance and the willingness and flexibility to provide events coverage and to accommodate the planned or unplanned absences of Museum staff. Background in or love of mathematics or a closely aligned field preferred. The salary range for this position is $75K to $90K, commensurate with experience and qualifications. National Museum of Mathematics

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