Vice President of Broadcast Operations Job at United Service Source Inc, Melbourne, FL

WlJLMWx2SGZqWHU4VlZtNW0xTmYvSTUzVVE9PQ==
  • United Service Source Inc
  • Melbourne, FL

Job Description

USSI Global  provides field maintenance and system integration for multiple technology markets including commercial communication systems, government weather & consumer sites, digital media and broadcast host locations. With over 300 service locations throughout the United States, others in Canada, Mexico, U.K., the Caribbean Islands, and 140 other countries, we are positioned to handle national and global requirements. For more information visit us at

Job Title:  Vice President of Broadcast Operations

Location: Melbourne, FL

Required:

  • Ability to work onsite, full-time at our Melbourne, FL campus
  • 10+ years of progressive experience in broadcast operations management
  • Extensive knowledge of broadcast system implementation and integration
  • Demonstrated success managing multiple complex projects simultaneously
  • Experience with international business operations and global shipping logistics
  • Strong track record of building and maintaining client relationships
  • History of adapting to technological changes in the media and broadcast industries
Position Summary

The Vice President of Broadcast Operations leads all aspects of USSI's broadcast business unit, overseeing approximately 50-60 simultaneous projects across national and international markets. This role requires exceptional multi-tasking abilities, deep broadcast industry knowledge, strong client relationship skills, and the ability to navigate complex international business environments. The position demands both operational excellence and strategic vision to maintain USSI's competitive position during the ongoing digital transformation in broadcasting. The role partners closely with the C-Suite leadership.

Core Responsibilities

Operational Leadership

  • Direct the planning, integration, and completion of broadcast system installations and implementations
  • Manage a diverse, high-volume portfolio of simultaneous projects across global locations
  • Oversee international warehousing and shipping operations for broadcast equipment
  • Track revenue, project performance, and ensure compliance with national and international regulations and requirements
  • Maintain high standards of technical quality while balancing operational efficiency
  • Ensure critical broadcast customer needs and emergencies are responded to with urgency

Team Management

  • Lead, develop, and motivate the broadcast operations team
  • Establish clear expectations and build trust with direct reports
  • Participate in hiring decisions for key broadcast operations positions
  • Oversee the tiered service model for broadcast support
  • Delegate responsibilities appropriately while maintaining oversight of critical functions
  • Foster a culture of teamwork, technical excellence, and customer responsiveness

Strategic Business Development

  • Engage openly in opportunities with emerging technologies including streaming platforms and Next Gen TV
  • Position USSI as the engineering implementation partner for major broadcasting innovations
  • Anticipate shifts in broadcast technology and adapt service offerings
  • Identify opportunities for cross-division collaboration (e.g., projects combining broadcast, digital signage, and data collection)
  • Maintain relationships with major broadcasting industry players and technology vendors
  • Leverage USSI's reputation for reliability to expand service offerings and client relationships

Client Relationship Management

  • Serve as the primary relationship manager for demanding broadcast customers
  • Navigate complex international business relationships with cultural sensitivity
  • Demonstrate calm under pressure when addressing critical broadcast emergencies
  • Maintain USSI's reputation for reliability and problem-solving in the broadcast industry
  • Uphold the company's commitment to customer service excellence through responsive leadership
  • Translate customer needs into actionable operational directives
Qualifications and Experience

Required Qualifications

  • 10+ years of progressive experience in broadcast operations management
  • Extensive knowledge of broadcast system implementation and integration
  • Demonstrated success managing multiple complex projects simultaneously
  • Experience with international business operations and global shipping logistics
  • Strong track record of building and maintaining client relationships
  • History of adapting to technological changes in the media and broadcast industries

Preferred Experience

  • Background with major broadcasting networks or media companies
  • Experience with the transition to IP-based broadcasting and streaming technologies
  • Understanding of Next Gen TV and emerging broadcast distribution models
  • History of managing cross-functional teams across diverse locations
  • Experience balancing technical quality standards with operational constraints
  • Knowledge of international compliance and regulatory considerations in broadcasting
Key Competencies
Core Competencies

Customer Focus

  • Treating customer urgency as "my emergency" requiring immediate solutions
  • Remaining calm and reliable during critical broadcast situations
  • Building deep understanding of each broadcasting client's unique needs and expectations
  • Designing operational approaches that prioritize broadcast quality and reliability
  • Establishing strong, trust-based relationships with major broadcasting clients

Strategic Mindset

  • Anticipating shifts in broadcast technology and emerging areas to position USSI accordingly
  • Translating technology trends into operational capabilities and service offerings
  • Developing approaches to integrate broadcast with other business units
  • Connecting operational decisions to long-term competitive positioning

Action Oriented

  • Moving decisively when broadcast emergencies require immediate resolution
  • Taking initiative to solve complex technical and logistical challenges
  • Proactively addressing potential issues before they impact broadcast operations
  • Implementing innovative approaches to project management and execution

Drives Results

  • Successfully managing high-volume projects across global locations simultaneously
  • Establishing clear performance expectations for broadcast operations teams
  • Persisting through obstacles to complete critical broadcast implementations
  • Optimizing resources to maximize efficiency and quality across diverse projects

Drives Vision & Purpose

  • Translating company vision into broadcast operations strategy
  • Inspiring broadcast teams with clear direction and purpose
  • Connecting day-to-day broadcast activities to larger strategic objectives
Executive Leadership Competencies

Financial Acumen

  • Understanding the financial implications of broadcast project decisions
  • Tracking and reporting revenue and developing approaches that balance technical quality with cost considerations
  • Making resource allocation decisions that optimize project profitability
  • Balancing investment in new broadcast technologies with financial constraints

Ensures Accountability

  • Establishing clear performance expectations for broadcast operations teams
  • Creating mechanisms to track project progress and ensure accountability
  • Holding team members accountable for meeting project commitments
  • Creating systems that promote ownership of broadcast quality and timelines
  • Addressing performance issues promptly and constructively

Attracts Top Talent

  • Recruiting broadcast professionals with both technical expertise and customer service orientation
  • Creating an environment that appeals to high-performing broadcast talent
  • Ensuring robust selection processes for critical broadcast operations positions
  • Identifying candidates who combine technical knowledge with cultural sensitivity to interface globally

Develops Talent

  • Investing in the development of broadcast capabilities throughout the organization
  • Creating growth opportunities that build cross-functional understanding
  • Mentoring high-potential broadcast talent for succession planning
  • Modeling continuous learning as broadcast technology evolves

Builds Effective Teams

  • Fostering collaboration across operations
  • Creating teams that can operate effectively across international boundaries
  • Leveraging diverse perspectives to enhance broadcast solutions
  • Building trust between broadcast teams and other business units

Communicates Effectively

  • Formulating clear directives and implementation plans for complex projects
  • Tailoring communications to different cultural contexts and audiences
  • Creating mechanisms for effective project communication across time zones
  • Using multiple channels to ensure critical information reaches all stakeholders
  • Actively listening to team insights and customer feedback

Instills Trust

  • Demonstrating authenticity and truthfulness in all interactions
  • Maintaining reliable performance under pressure in critical situations
  • Following through consistently on commitments to clients and team members

Demonstrates Self-Awareness

  • Understanding personal strengths as an operational leader
  • Identifying areas where additional expertise or support is needed
  • Building a broadcast leadership team that complements personal capabilities
  • Appreciating the impact of leadership style on international teams

Job Tags

Full time, Immediate start, Shift work,

Similar Jobs

Braithwaite Communications

Design Intern Job at Braithwaite Communications

 ...looking for hardworking students or recent grads with a passion for design to join our creative team. Were seeking candidates who are...  ...design and the world of design and creativity in general.Interns that work with Braithwaites Creative team will have a wonderful... 

Bristol Global Mobility

Corporate Relocation Consultant Job at Bristol Global Mobility

 ...Description Job Description OVERVIEW Act as the single point of coordination relocation services to transferees based on the clients relocation policy. Services and related benefit consultation provided by the Relocation Consultant may include home marketing, home sale,... 

The US Sun

Freelance Consumer Reporter Job at The US Sun

 ...way ~ Understanding of where to source money-saving stories that would benefit our readers ~ Solid understanding of SEO and social media ~ Comfortable working quickly and collaboratively as part of a fast-paced team ~ Able to thrive in a busy newsroom and breaking... 

Tree Top Staffing LLC

Scrum Master Job at Tree Top Staffing LLC

 ...support a team in the early stages of its Agile journey. As a Scrum Master, you would be using your experience in coaching and mentoring...  ...information dissemination and collaboration.Mentor and develop new Junior Scrum Masters added to the function.Embody the values of... 

IMED Global LLC

Live in Caregiver in the Main Line Job at IMED Global LLC

 ...Description Looking for a female caregiver between 45-65yo, CNA/HHA with a valid drivers license, to work for a lady near Kennet Square as a live in caregiver. Requirements: - Have experience as a Live in; - Able to legally work in the US; - Clean Background check; -...